Privacy Policy

At Xorbit EV, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you engage with our electric bike products, services, and website. By using our services or visiting our website, you agree to the practices outlined in this policy.

1. Information We Collect
We collect both personal and non-personal information to ensure we can provide you with the best service experience.

• Personal Information
  Contact Details: Xorbit EV Pvt, Xorbitev@gmail.com, +918533012312, and shipping or billing address that you provide when making inquiries, purchases, or registering for our services.
• Payment Information: Securely processed credit card details or payment information during transactions through third-party gateways.
• Non-Personal Information
  Device & Usage Data: IP address, browser type, operating system, and user behavior on our website, collected through cookies and similar technologies to improve functionality.
• Location Data
  GPS Tracking: For enhanced services such as tracking routes, navigation, and real-time riding data, we may collect location data through your device when you use specific features of our electric bikes.

2. How We Use Your Information
We use the information collected for various purposes, including:

• Order Fulfillment: Processing orders, payments, and arranging deliveries for your electric bike products.
• Customer Support: Resolving any queries or issues related to your electric bike experience.
• Product and Service Enhancement: Analyzing feedback and usage data to continuously improve our electric bikes and services.
• Marketing & Updates: Sending you information on promotions, special offers, or updates about our products if you opt-in to receive such communications.
• Legal & Safety Compliance: Ensuring compliance with relevant legal obligations and ensuring the safety of our customers.

3. Sharing of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under certain circumstances:

• Service Providers: With trusted third-party service providers who assist with payment processing, shipping, customer support, or website management.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.
• Business Transfers: If our business undergoes a merger or acquisition, your data may be transferred as part of that transaction.

4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to personalize your browsing experience, collect data for analytics, and improve our services. You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit some functionality on our site.

5. Security of Your Information
We take robust measures to ensure the security of your personal data. These include encryption, secure servers, and access control procedures. However, while we strive to protect your information, no data transmission over the internet or storage system can be guaranteed as completely secure.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of these websites before providing any personal information.

7. Children’s Privacy
Our products and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will take immediate steps to delete it.

8. Your Rights
You have certain rights regarding your personal data, including:

Access: You may request to see the information we hold about you.
Correction: You can request corrections to inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to legal obligations.
Opt-out of Marketing: You can opt-out of marketing communications at any time by following the instructions in the communications or contacting us directly.
To exercise any of these rights, please contact us using the details provided below.

9. Changes to the Privacy Policy
We may update this policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we encourage you to review the policy regularly.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, feel free to reach out to us:

Xorbit EV
Email: [Xorbitev@gmail.com]
Phone: [+918533012312]
Address: [ Xorbit EV Pvt]