FAQs

The range of our electric bikes varies depending on the model and riding conditions. On average, you can expect between 15 and 35 kilometers per full charge. Check the specifications of each model for exact details.

Charging times depend on the battery capacity and the charger used. Typically, our electric bikes take 4 to 6 hours for a full charge.

Yes! All of our bikes can be ridden like a traditional bicycle without electric assistance. Simply turn off the motor and use the pedals as usual.

The maximum speed of our electric bikes is typically 25 km/h, though it may vary by model. Please check your local laws for speed limits on electric bikes.

In most areas, electric bikes with speeds under 25km/h do not require a license. However, laws can vary by region, so we recommend checking your local regulations.

All Xorbit EV electric bikes come with a 12-month limited warranty, covering manufacturing defects and issues with the battery or motor. Please refer to our Warranty Policy for more information.

Maintaining your electric bike is simple. Regularly check the tire pressure, clean the frame, and ensure the battery is charged. We also recommend servicing the motor and brakes periodically at a qualified bike shop.

We currently ship within INDIA. Shipping times may vary based on your location. After placing your order, you will receive a tracking number to monitor your shipment.

We accept a variety of payment methods, including credit cards, debit cards, and other secure online payment options. For a full list, please visit our Payments section at checkout.

For any questions or concerns, you can reach us at xorbitev@gmail.com or call +91 8533012312. Our customer support team is here to help!